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All sessions must be pre-booked in advance via the 1610 app, online or via our Customer Experience Team by calling your local centre. Please only come to the Centre if you have a booking. We are unable to accept any walk-ins at this time.

Our team are happy to help and can be contacted at the following times:

  • Monday to Friday - 9.30am to 11.00am and 3.00pm to 6.00pm
  • Saturday and Sunday - 9.00am to 1.00pm

Thank you for your support and patience.

Please remember, if you cancel your booking less than two hours before your class/gym session, or do not attend a class/gym session, there will be a late cancellation fee of £3.00 applied to your account. No fee will be applied if you cancel more than two hours before the class/gym session.